Privacy Policy

Wbajee Privacy Policy — Your data is in the safest hands with us

Wbajee believes your personal data belongs to you. We never sell or misuse it. This policy clearly outlines what we collect, why we collect it, and how we protect it.

Last Updated: January 2026 Written in Bengali Transparent Policy TLS Encryption
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Our Privacy Commitment
Your Data Is Never Sold
256-bit TLS Encryption
Not Shared with Third Parties
You're in Full Control

Our Core Privacy Pledges

How wbajee Keeps Your Data Secure

Highest-Grade Encryption

Every piece of your data on wbajee is protected with 256-bit TLS encryption — bank-grade security that is virtually impossible for hackers to break.

Your Data Is Never Sold

Wbajee never sells your name, number, or any personal information to third parties. This is a core principle — non-negotiable.

You're in Full Control

At wbajee, you can view, correct, or request deletion of your data at any time. You are the owner of your data.

Minimum Data Collection

Wbajee collects only the information genuinely necessary to deliver our services. We do not collect excessive or irrelevant data.

Immediate Breach Alerts

In the event of a security incident, wbajee will notify affected users within 72 hours and take appropriate remedial action.

Retention for a Defined Period

Wbajee automatically deletes data that is no longer needed after a set period. We do not retain information beyond its purpose.

Introduction & Purpose of This Policy
Why This Privacy Policy Exists

Wbajee's Privacy Policy is one of the most important documents governing our relationship with users. It explains in detail how wbajee collects, uses, and safeguards your personal information.

By creating an account on wbajee or using any of our services, you agree to this Privacy Policy. We want you to make informed decisions — which is why this policy is written in clear, straightforward language.

wbajee may update this policy at any time. You will be notified in advance of any significant changes. The "Last Updated" date is always displayed at the top of the page.

This Policy Terms & Conditions Complementary. Reading both documents together gives you a complete picture of your relationship with wbajee.

What Data Do We Collect?
Full List of Data We Collect

Wbajee collects only the data that is genuinely necessary to provide a safe, high-quality service. We have no interest in collecting anything beyond that.

Data Type Example Importance
Identity Information Name, date of birth, national ID number Mandatory
Contact Information Mobile number, email address Mandatory
Financial Information BKash/Nagad number, transaction history Mandatory
Gaming Data Gaming history, wins & losses, preferred games Automatic
Device Information IP address, browser, operating system Automatic
Preference Data Language preferences, notification settings Optional
What We Don't Collect

Wbajee never collects the following information:

  • Bank account password or PIN
  • Biometric data (fingerprints, facial recognition)
  • Personal information of your family or friends
  • Political views, religious beliefs, or health information
Why & How Do We Use Your Data?
Purpose of Data Use

Wbajee uses your data for one purpose only — to provide you with the best possible service. Full details are outlined below:

Service Delivery & Operations
  • Creating & Managing Your Account
  • Processing Deposits & Withdrawals
  • Managing gaming sessions and recording outcomes
  • Tracking VIP points & rewards
Contact & Support
  • Sending Important Account Notifications
  • Responding to support requests
  • Sending relevant promotions and offers (with consent)
  • Sending Security Alerts
Security & Fraud Prevention
  • Detecting and preventing suspicious activity
  • Anti-Money Laundering (AML) Compliance
  • Age & Identity Verification

wbajee obtains your explicit consent before using your data for any marketing purpose. You may opt out of marketing communications at any time.

Who Do We Share Your Data With?
Third-Party Policy

Wbajee does not sell your personal data to any third party. However, in limited circumstances, necessary information may be shared with the following parties:

  • Payment Providers: bKash, Nagad, and other approved payment gateways — solely for processing transactions.
  • Game Providers: Licensed game providers — for verification of game outcomes.
  • Security Services: Fraud detection and cybersecurity agencies.
  • Legal Authorities: Upon a lawful order from a Bangladeshi court or government authority.

Outside of the necessary cases outlined above, wbajee does not share your data with any other party. Information shared with third parties is kept to a minimum and governed by strict confidentiality agreements.

Cookies & Tracking Technologies
How We Collect Browsing Data

Wbajee uses cookies and similar technologies to enhance your browsing experience. Below is a detailed breakdown of the types of cookies we use.

You can disable optional cookies at any time through your browser settings. Note that doing so may limit certain features on the platform.

Technical Data Protection Measures
How wbajee Protects Your Data

Wbajee employs industry-leading technical measures to keep your data secure — not just to meet legal obligations, but because earning and maintaining your trust matters to us.

  • 256-bit TLS/SSL Encryption: Bank-grade security across all data transfers.
  • Firewall & Intrusion Detection: Real-time detection and prevention of cyber attacks.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Data Masking: Sensitive data is stored in the database in masked form.
  • Access Controls: Only authorised staff can access data, and only what is necessary for their role.

In the event of a security incident, wbajee will notify affected members within 72 hours and take prompt remedial action.

Your Right to Privacy
Your Rights as a User

Wbajee believes you have full ownership of your data. Your key rights are listed below:

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Right of Access

You have the right to know and access what personal data we hold about you.

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Right to Rectification

If your information is inaccurate, you can request a correction at any time.

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Right to Erasure

You may request deletion of your data under certain conditions.

Right to Restrict Processing

You can opt out of marketing messages and certain data processing at any time.

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Right to Data Portability

You have the right to request a copy of your data in a commonly used format.

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Right to Object

You may object to your data being used for specific purposes.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 business days.

Protection of Children & Minors
Our Policy on Protecting Users Under 18

Wbajee is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor has created an account, that account will be immediately closed and all associated data deleted.

If you believe your child has created an account on wbajee, please contact us immediately. We will take prompt action.

wbajee uses advanced age verification technology to protect minors from accessing gaming. ID verification may be requested in suspicious cases.

How Long Is Your Data Retained?
Data Retention Policy

Wbajee retains your data only for as long as necessary. After the specified period, it is securely deleted:

  • Active Account Data: For the lifetime of the account
  • Closed Account Data: Up to 5 years for legal requirements
  • Transaction Records: 7 years, as required by financial regulators
  • Support Conversations: Deleted 2 years after resolution
  • Browsing Logs: Automatically deleted after 90 days

Upon a closure request, all personal data will be deleted within 30 days, except where retention is required by law.

Privacy Contact
How to Get in Touch with Us

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch. Our data protection team is always ready to respond to your message.

  • Email: [email protected]
  • Live Chat: Available on the platform 24/7 (in Bengali)
  • Response Time: Typically within 7 business days

When submitting a privacy-related request, please contact us from your registered mobile number so we can verify your identity promptly.

Latest version of this document: January 2026. Previous versions are automatically superseded.

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Your privacy is guaranteed — play safely with wbajee!

Your data security is our top priority at every step of your wbajee journey. Join with confidence — we've got you covered.

Your Data Is Fully Secure — Never Sold

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